Discover the enchanting allure of Dragon Tree Jewelry's Gold & Black Onyx Necklace, meticulously crafted with a stunning black onyx stone wrapped in gleaming gold wire. Each piece reflects our dedication to elegance, ensuring you wear not just jewelry, but a statement of timeless beauty. Perfect for any occasion, this necklace is a testament to our commitment to handmade excellence. Elevate your style effortlessly with a touch of our handcrafted magic, from our home to yours.
Gold Wrapped Black Onyx Necklace
Return Policy
At Dragon Tree Jewelry, we want you to be completely satisfied with your purchase. If you are not happy with your handmade jewelry, please review our return policy below:
Returns:
-
Eligibility: Returns are accepted within 30 days of the purchase date.
-
Condition: Items must be returned in their original condition, unused, and in the original packaging.
-
Custom Orders: Custom-made or personalized items are non-refundable and non-exchangeable.
Process:
-
Contact Us: Before returning an item, please contact dragontreejewelry@gmail.com to initiate the return process.
-
Return Authorization: Once your return is approved, you will receive a Return Authorization Number (RAN). Please include this number with your return.
-
Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Refunds:
-
Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
Refund Method: Approved refunds will be processed to the original method of payment within 7-10 business days.
-
Non-Refundable Items: Shipping costs are non-refundable.
Exchanges:
-
Eligibility: Exchanges are accepted for items of equal or lesser value within 30 days of purchase. Custom items are not eligible.
-
Condition: Items must be returned in their original condition, unused, and in the original packaging.
Contact Us: If you have any questions about our return policy, please contact us at dragontreejewelry@gmail.com
We value your business and are committed to providing you with the highest quality jewelry and service.
Hope this helps! If you need any adjustments, just let me know.
-